Parent Partnership Newcastle Tel 0191 284 0480
The Code of Practice sets out the steps a school or setting should take to meet your child’s needs. It is available free of charge from the Department for Children, Schools and Families on 0845 60 222 60 or at www.direct.gov.uk
The Code of Practice says:
The Code of Practice outlines your right to:
It is important that you, your child’s school or setting and the Local Authority work together to meet the needs of your child. Your child’s views should be considered.
If you are not happy about any decisions that have been made, you should first approach the school or setting. You can contact your local Parent Partnership Service who can offer you advice and information relating to your child’s special educational needs. Disagreement can usually be resolved quickly.
There are further steps you can take to resolve a disagreement or to make a complaint. Each school or setting will have a complaints procedure that parents/carers can follow. Local Authorities must provide access to dispute resolution services.
If you feel that your child has been discriminated against because of their disability, you can contact the Commission for Equality and Human Rights for advice and information or to access their independent Conciliation Service (helpline: 0845 6046610) or visit their website at www.equalityhumanrights.com
Below you can read your rights of appeal to the SENDIST (Special Educational needs and Disability Tribunal) SEN helpline 0870 241 2550, Discrimination helpline 0870 606 5750 or www.sendist.gov.uk
If you feel that the Local Authority have not performed their duties properly towards you or your child, you have the right to contact the Local Government Ombudsman who may investigate the complaint on your behalf. The Local Government Ombudsman for the North of England Advice Team can be contacted on 0845 602 1983.
As a last resort you can complain to the Secretary of State. The local Parent Partnership Service can tell you how to do this.
Is independent of the Local Authority. It considers parents’ appeals against the decisions made by the Local Authority about a child’s special educational needs (SEN). It also considers disability discrimination claims against a school, setting or Local Authority.
You have two months after receiving a Local Authority decision about your child’s special educational needs to send in an appeal to the Tribunal.
You can appeal to the Tribunal about a disability discrimination issue when a school, setting or Local Authority discriminates against your child in relation to;
You have six months from when the alleged discrimination took place to send in an appeal. The deadline is eight months if you use the Commission for Equality and Human Rights Conciliation Service during this time.
Further information and advice can be obtained from:
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